Shipping Information

Shipping Information

Here at the Ariana & Evans, we typically ship within 1-3 business days of receiving your order. That being said, it depends on volume. Weekends are quite busy for us, so please take this into account. If you place your order on Friday (after business hours) or on Saturday or Sunday (when we do not ship), it is the same as placing your order on the following Monday. That's the first day that we see your order.

If you place your order on a Monday, it will ship before Thursday.

 

General:

  • We offer the following shipping Companies: USPS & UPS. 
  • USPS and UPS shipping cost are calculated automatically on our website at checkout. 
  • When we ship your package, our system auto-generates an email with your tracking number. We sometimes experience glitches, and emails do not generate.
  • It is your responsibility to verify your shipping address is correct before completing with check out. If you need to update your address before your order is shipped, you will need to cancel your order and place a new order with your correct address. We cannot make changes to an order once it is made
  • International customers if you select to have your order shipped domestically to a forwarder/agent and they do not note damage or missing items upon receipt, we will not be able to refund once the order arrives at your final destination.
  • UPS cannot deliver to P.O. Boxes. Please do not choose any UPS option if your shipping address is a P.O. Box.
Please Note:

USPS (United States Postal Service) does not guarantee delivery times.
USPS 'Priority Mail 1-day, 2-day and 3-Day' are not guaranteed services as outlined by USPS.

Click here and scroll to the bottom for the USPS Disclaimer

For example: Priority 2-day does not guarantee that you will receive your orders in two days from mailing. The name is only an estimate of delivery time, but it is not guaranteed.

 

Tracking Sometimes packages are not scanned and can seem to stay in a certain area for a while. Please do not be alarmed. The bar code may have been damaged or it may have missed a checkpoint scan. Be patient - your package will arrive.

USPS Delays If your package ships with a USPS service, and does not arrive after *21 calendar days and 5 days of tracking inactivity, we will take action to correct the error by re-shipping the order at our expense if necessary.  Ariana & Evans makes no guarantee on USPS delivery times.

Shipping Address  All orders will be shipped to the "ship to" address entered at checkout. If the "ship to" address is not verifiable by our shipping software we will contact you via email to verify its accuracy. This may delay shipping.  The buyer will be responsible for additional shipping fees if the address provided is undeliverable. If a package can not be delivered and the buyer wants a refund, you will be refunded the purchase price minus the actual shipping costs. In these cases we will have to have received the package back to re-ship, or refund.